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Terms, Conditions and Policies

These Terms and Conditions (“Agreement”) govern the use of the facilities, services, and digital content of The Block Fitness Ltd. (“The Block,” “Studio,” “we,” “us,” or “our”). By accessing our physical premises or engaging in our services, whether in-person or virtual, you (“Client,” “you,” “your,” or “user”) accept and agree to be legally bound by this Agreement.

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1. Assumption of Risk & Waiver of Liability

You acknowledge and agree that participation in fitness classes and the use of Studio facilities or digital services involves physical activity, which carries inherent risks including, but not limited to, personal injury, illness, or death.

By attending classes or using our facilities or services, you voluntarily assume all risks, and you release and discharge The Block Fitness Ltd., its owners, directors, employees, instructors, contractors, and affiliates from any and all liability, claims, or causes of action arising from your participation.

 

2. Health Declaration

You confirm that:

• You are physically and mentally able to participate in strenuous physical activity.

• You will obtain permission from your doctor or healthcare professional prior to participating if you have any health concerns, injuries, or are pregnant.

• You will not attend class if you are experiencing symptoms of illness or have tested positive for a communicable disease within a medically advised isolation period.

 

3. Height Requirement

Riders must be at least 4’11” to participate in cycle classes at The Block.

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4. Bookings, Payments & Refund Policy

• All purchases of memberships, class packages, and drop-ins are final and non-refundable. Retail items returned within 7 days of purchase, with tags attached and unworn/unused, may be exchanged or refunded to the original payment method.

• Bookings must be made through our official website, app, in person, or by contacting the Studio.

• Cancellation windows are defined as follows:

  • Classes must be cancelled at least 12 hours prior to the scheduled start time to avoid the loss of a class credit for class-pack users or a $12 late-cancellation fee for unlimited membership users.

  • No-shows will result in the loss of a class credit for class-pack users or a $12 no-show fee for unlimited membership users.

• To avoid significant disruption to a class, clients will not be permitted to enter more than 1 minutes before the scheduled class start time.

• If you are not checked in 1 minutes before class begins, your spot may be released to another client. If you are running late, please contact the Studio.

• New clients should arrive 15 minutes before class so our team can properly prepare them for their first class.

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5. Minors

Clients must be 14 years of age or older to participate in classes and must be 18 years or older to create their own user account.

Registration of a minor between the ages of 14–17 must be completed with the consent of a parent or legal guardian. A waiver must be signed on behalf of any minor by their parent or legal guardian prior to participation.

For private classes or events involving minors, including school groups or birthday events, waivers must be completed by a parent or legal guardian for each participating minor between the ages of 14–17 before participation.

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6. Code of Conduct

Clients agree to:

• Treat staff, Motivators, instructors, and fellow clients with respect and courtesy.

• Use equipment safely and responsibly.

• Follow Studio protocols, hygiene standards, and instructor directions.

• Refrain from disruptive, abusive, discriminatory, threatening, or unsafe behaviour.

Violation of this section may result in immediate suspension or termination of Studio access without refund.

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7. Recording, Media Release & Content Usage

You acknowledge that from time to time, classes, events, or sessions at The Block may be photographed, recorded by video and/or audio, or otherwise captured for promotional or commercial purposes, including but not limited to:

• Social media marketing, including Instagram, TikTok, and Facebook.

• Website and digital advertising.

• Promotional materials and other digital content.

By participating in our classes or being present in our Studio, you grant The Block Fitness Ltd. permission to use your likeness, voice, image, or performance in media for promotional or commercial purposes without further compensation.

If you do not wish to appear in photographs or recorded media, please notify a member of our team prior to class. We will make reasonable efforts to accommodate your request but cannot guarantee complete exclusion from incidental or background footage.

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8. Adult Content & Explicit Music

You acknowledge that classes or sessions at The Block may include adult-oriented themes, mature subject matter, and/or explicit music. These themes and music may not appeal to all clients.

If you prefer classes without explicit music or mature themes, please let us know and we will do our best to direct you toward classes and Motivators that may be a better fit.

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9. Suspension & Termination

We reserve the right to suspend or terminate your membership, package, or access to services if:

• You breach these Terms.

• You behave in a manner deemed harmful, inappropriate, or unsafe.

• You misuse Studio property or equipment.

• You violate applicable laws.

Such action may be taken without notice where appropriate and may be non-refundable.

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10. Privacy Policy & Data Collection

We collect and use personal information for purposes including class registration, account administration, communications, payment processing, and marketing in accordance with applicable Canadian and Manitoba privacy laws.

Your personal information is safeguarded using reasonable measures and may be shared with third-party service providers where necessary to provide our services, including booking platforms and payment processors.

You may opt out of marketing communications at any time.

For additional information, please review The Block's Privacy Policy.

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11. Intellectual Property

All original digital content, brand materials, photographs, videos, recordings, and other intellectual property belonging to The Block Fitness Ltd. may not be reproduced, distributed, or used without express written permission.

Third-party class formats, music, trademarks, and other intellectual property remain the property of their respective owners.

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12. Modifications to Terms

We reserve the right to modify these Terms and Conditions from time to time. The most current version will be posted on our website. Continued use of our services following changes constitutes acceptance of the revised Terms.

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13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein.

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14. SMS Terms & Conditions

• Program Description

By opting in, you agree to receive recurring automated text messages from The Block Fitness ("we," "us," "our") at the mobile number you provided. Messages may include appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups. Consent to receive these messages is not a condition of any purchase.

 

• Message Frequency

You may receive up to three messages per week. Message frequency may vary depending on your activity and interactions with us.

 

• Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

 

• How to Opt Out and Get Help

You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at hello@sweatattheblock.com or 204-641-2382.

 

• Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.

 

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

The Block Fitness Ltd.
Gimli, Manitoba, Canada
sweatattheblock.com