BOOKING
1. First you will need to set up your account. Click on “ACCOUNT” under “BOOK YOUR BIKE” (located in the menu above), or click here. You will then be prompted to log in. Click “Create An Account”.
2. Click on “BUY RIDES” under “BOOK YOUR BIKE” (located in the menu above), or click here. Select the new rider special.
3. Now all you have left to do is schedule your ride by clicking on “BOOK YOUR BIKE” (located in the menu above) and selecting your studio.
4. Ride as many times as you can in 3 weeks. Ask the People Team for suggestions on Motivators to try!
WAIT LISTS
The ride you wanted to attend is booked up? No worries. You can add yourself to the waitlist. If a bike opens up more than 1.5 hours prior to scheduled class time, you automatically be added to the class and will receive an email notification - the standard cancellation policy will still apply. You have to have a credit in your account to add yourself to the waitlist but if you don’t get in the credit will be put back in your account.
If you’re waitlisted for a 6:00am ride and someone drops at midnight you’ll still be added. That means you either need to commit to waking up in hopes of getting in or remove yourself from the waitlist by logging on to your online profile
CANCELLING
Cancellation Policy Is: 12 hour Cancellation outside of this period will result in a loss of credit:
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Monthly Members (4, 8, or 12 Rides Per Month): are subject to a $13 late-cancel fee or a $15 no-show fee and loss of a credit
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Monthly Unlimited Members are subject to a $13 late-cancel fee or a a $15 no show fee
We get it, life happens. If you have been charged a late cancel fee and would like to discuss it with us, please shoot us an email at hello@sweatwithbloom.